A: Yes, we accept OEM and ODM.
Process: Submit designs/samples → Feasibility assessment (3-5 days) → Confirm specs → 3D mockup/sample (7-15 days) → Mass production

A: It depends on the deepth of customization.
Generally,
– Bicycle Accessories: 500-1000 units
– Cycling Apparel: 1000-2000 units
MOQ negotiable for complex designs; volume discounts available

A:
– Sample replication: 2-4 weeks
– New development (incl. molds): 8-12 weeks
Detailed timeline provided

A:
– Default: FOB pricing (excludes freight/insurance/taxes)
– EXW, CFR & CIF available upon request
– DDU & DDP available for partial areas(mainly in EU & North America)
Quotes valid 30 days (subject to material cost fluctuations)

A:
– T/T: 30% deposit + 70% balance before shipment
– L/C (at sight): Accepted 
– Installments/OA terms supported for long-term large orders

A: Production scheduled within 2 working days after receipt of deposit

A:
– ≤5% increase: absorbed by us
– >5% increase: shared costs with proof
– FX lock agreements (3-6 months) accepted for long-term partners

A: Sample charged as per cost, and refunded upon order(mold cost and delivery cost, if happened, would not be refunded)
Sample lead time: 2-5 days for stock sample, to be confirmed for custom sample

A: 30-45 days after receipt of deposit and all product details confirmed by both parties

A: Three-tier system:
① Raw material inspection
② In-process checks
③ 100% functional test + 30% full inspection (AQL 2.5 standard)

A:
– Our fault: free rework/replacement
– Client-spec changes: cost-sharing solution(minimize delays)

A: Yes. We currently work with 2 reliable inspection companies who do inspecion and issue reports per batch upon request.

A: For your information:
– 40-50 days by sea to western Europe(FCL)
– 20-30 days by sea to US west coast (FCL) 
– 5-10 days by air worldwide

A: Optional “All Risks” coverage(0.3%-0.5% cargo value) against damage/loss

– Regular documents, including Commercial Invoice, Packing List, Bill of Lading
– Other documents, e.g., Certificate of Origin, QC report, Compliance declaration (HS code/material details) available, if need

A: Based on destination country’s tariff codes. Suggest you consult your local Customs. We assist with FTA utilization (e.g., EU EORI, ASEAN COO).

A: NDA signing before development. Patent application support for client designs

A: For all products we provide a 150-day warranty.

A: Usually, we do not keep stock ready to ship, so a certain lead time is necessary.

A: Custom label, color box/eco-packaging with logo printing accepted

A: Core markets: Europe, North America, South America, Southeast Asia